Job description
Head of Pupil Services
Location: Newham
Salary: £44,526 – £46,527 per annum
Start Date: Sep 2025
Contract: Permanent
Join Us as Head of Pupil Services!
GSL Education’s London Branch is delighted to be recruiting an experienced Head of Pupil Services for a lively, high‑achieving secondary school in Newham. If you are a people‑centred leader who can inspire teams and drive outstanding support for every student, this Head of Pupil Services opportunity could be your perfect next step.
As Head of Pupil Services, you will take charge of a wide remit covering reception, attendance, admissions, pastoral support, cover management, and first‑aid provision. The school is proud of its caring ethos and needs a forward‑thinking Head of Pupil Services who can keep standards high while always putting pupils first.
Responsibilities
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Lead and develop all pupil‑services staff, promoting a positive, efficient, and student‑focused culture.
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Act as the key contact for pupils, parents, staff, and external agencies on all pupil‑services matters.
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Ensure clear communication between both school sites so services remain consistent and high‑quality.
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Reception & General Administration: oversee a welcoming and professional front‑of‑house team.
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Attendance: guide the attendance team to record, report, and follow up on absences quickly.
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Admissions: line‑manage the admissions officer, working with local authorities, feeder schools, and families to secure smooth pupil intake.
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Pastoral Services: supervise Pastoral Assistants, ensuring pupils meet expectations and end‑of‑day reports are completed on time.
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Cover Management: maintain a robust cover system so teaching and support roles are always filled.
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First Aid: oversee first‑aid provision, including staff training, equipment checks, and compliance with procedures.
Requirements
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Proven success as a Head of Pupil Services or in a comparable senior school‑support role.
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Strong leadership skills with the ability to motivate multidisciplinary teams.
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Deep understanding of attendance, admissions, pastoral care, and safeguarding.
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Excellent communication, organisation, and IT skills (SIMS or similar MIS).
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Calm, solution‑focused approach and the drive to improve student experiences.
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Relevant qualification in education, administration, or school business management (desirable).
Please be advised that this role requires a strong knowledge and understanding of safeguarding and child protection and that successful applicants must satisfy all background safer‑recruitment checks including an enhanced DBS on the update service. GSL offers equal opportunities to applicants from all members of the community.
For more information or to register your interest in the Head of Pupil Services role, or to be considered, please click ‘apply now’ to submit your full and up‑to‑date CV, and one of our dedicated consultants will be in touch.
Take the next step in your career as Head of Pupil Services and make a lasting impact on pupils’ lives—apply today!